FREQUENTLY ASKED QUESTIONS:

1. How could I get a sample?
We have to receive your payment for samples and freight before sending samples to you. If you are our regular customer, and you have effective account of DHL, FedEx, UPS, etc., we would like to do a favor for you, you don't need to pay the express charge. We will send the sample to you by these expresses, and deduct your sample payment from the order amount.

2. Could I get your price list?
Yes, please tell us the inquiring info that you are interest in such as products name, model, style, quantity etc., then we will offer the price to you by e-mail.

3. How much is the minimum order amount?
It depends on different products, commonly our minimum order amount need to be over US$2000.00.

4. What terms of payment do you use?
For big order qty-30% T/T advance 70% T/T before shipment.
For small order qty and sample -100% T/T advance.

5. What kind of shipment will you use?
Goods can be shipped by express courier, air, and ocean.

By express courier, it is a door to door service, your can get goods within 4 days after delivery effected, and you can check the package status online with its tracking No. Generally we use TNT, DHL, FEDEX, EMS, and UPS etc. For the freight rate and tracking service please come to our help links page.

By air, there is no tracking NO. It is an airport to airport service, you can get goods within 10 days after delivery, and also you shall pick up the goods from the appointed airport by yourself and clear custom. The freight is cheaper than express.

By ocean, it is for big order, it will take about 15 days to 30 days for the delivery according to different lines, and you shall pick up the goods by yourself and clear custom.